Pre-booking templates
Replies to send before a stay is booked: an inquiry, a pre-approval, and a polite decline.
- Inquiry reply before a guest books Send this when someone asks about the home and has not booked. Answer the question they asked, then stop.
- Pre-approval note for open dates Send this only after you have checked the calendar and you are willing to accept a request for those dates.
- Polite decline when a stay does not fit Send a decline as soon as you know the stay does not fit, so the guest can look at other homes.