Booking templates
Messages after a reservation is confirmed: a confirmation, a three-day note, an arrival time, and directions.
- Booking confirmation message Send this after the reservation is confirmed. It thanks them and repeats the times. It does not add a new rule.
- Three-day pre-arrival message Send this about three days before arrival, in the property's time zone, once the stay is still confirmed.
- Arrival time request Send this a day or two before arrival, after the guest is likely to know how they are traveling.
- Directions and parking message Send this the day before arrival, or with the three-day note, once you know the route they will actually use.