Guest review after a strong stay
Write this after checkout, inside the review window, when the stay matched the listing and the home was respected.
When to send
This is the review you write about the guest, for the next host, not a message you send as small talk. Post it through the review tool on the booking site after checkout, while that site’s window is open. {observed_detail} is one thing you actually saw: “They sent an arrival hour the day before and left the key in the lockbox” or “The kitchen matched the checkout list.” {house_rules_note} is whether the published rules were followed, in a phrase such as “quiet hours were respected” or “the guest count matched the reservation.”
{guest_name} should be the name the platform will show, or omitted in your edit if the form asks you not to repeat it. {property_name} helps you if you are reviewing several checkouts in one sitting and you are afraid of mixing two stays. Delete the property name in the final post if the form already ties the review to the listing.
Do not use this template for a mixed stay. A strong-stay review that hides a broken chair is unfair to the next host. Switch to the mixed-stay review and describe the chair. “I would host them again” is the last line because you mean it. Remove the line if you would not.
Timing tip
Write it after the cleaner or you have seen the home, and before the window closes. A review written from the curb, before the beds are checked, often misses the only fact that mattered. A review written on the last hour of the window is how hosts forget. The day after checkout is a good habit.
If the guest has already reviewed you, some platforms reveal both at a deadline and some reveal earlier. Write yours from your notes either way. Do not wait to see their stars and then adjust {observed_detail} to match. The next host needs your observation, not a trade.
Keep a one-line note in your own turnover list if memory is thin: arrival, noise, checkout condition. {observed_detail} comes from that note, not from a mood.
Common mistakes
“Great guest!!!” with no detail is the first one. It does not help the next host, and it reads as automatic. {observed_detail} forces a fact. If you cannot name a fact, you may still post a shorter review, but do not invent a compliment about communication if they never wrote.
The second is private information. Health, family conflict, a passport number, a child’s full name, and anything they told you in confidence do not belong in {observed_detail}. The next host needs to know if the house rules were followed. They do not need a diary. {house_rules_note} stays on behavior that touches the property.
The third is a joke or a backhanded line. “Perfect if you do not mind a little sand” is a mixed review wearing a smile. Put the sand in the mixed template if the sand mattered. This template is for a stay you would repeat without a caveat.
What you are willing to defend
Write {observed_detail} so you could say it to {guest_name} without changing the meaning. If you would soften it in front of them, it is probably sharper than your evidence. Public guest reviews last longer than the stay. Specific and plain ages better than enthusiastic.
You do not owe a review of every guest. You owe an honest one when you write one. This template is the honest shape for a stay that was, in fact, easy.