What emergency information to give Airbnb guests

Put the address a responder needs, the local emergency number you confirmed for that address, the way out, the fire extinguisher, the first aid kit, the shutoffs you have confirmed, and a way to reach you where a guest can read them without opening an app. Add the nearest hospital when you have confirmed it.

The emergency card generator prints that page from words you type. It does not look up a number, a hospital, or a map, and it does not update the listing. The number field starts empty. The placeholder, “Number you confirmed for this address,” is guidance. It is not a stored number.

The pages below were checked on 27 October 2026. This guide is not medical, fire, or legal advice. It does not say which emergency number or which fire code applies. Confirm the number and the locations for this property. Local rules can require more than the card. The New Airbnb host checklist covers alarms, cameras, and the rest of the safety list. This page stays on the note you leave for the guest.

Address

Write the address a person can read to a dispatcher, including the unit. A guest who just arrived may not remember it under stress. That is a reason to print it. It is not a claim that Airbnb requires a particular line of text.

The generator requires the address. It holds at most 160 characters after trimming. Ground rules for homes say the location on the listing, including the map pin and the address, should be accurate. The card should name the same place. The page does not look the address up, and it does not check it against the listing. You do.

Local emergency number

Type the number you confirmed for this address. The generator requires it, and the field holds at most 40 characters. It starts empty. This site does not insert 911, 112, 999, or any other number, and it does not know which number applies.

Safety expectations say that if an emergency is in progress, contact local emergency services or law enforcement. The page says that if you are unfamiliar with local emergency numbers, you can use Airbnb to dial emergency services. That is a fallback on Airbnb’s side for someone who does not know the number. It is not a number for you to print, and it does not replace the number you confirm for the property.

A general responsible-hosting article says to include local emergency numbers in a contact list, along with the nearest hospital, your number, and a backup. The article says it is a general overview, that it is not legal or tax advice, and that laws differ by place. The US responsible-hosting page tells hosts there to indicate local emergency numbers and the nearest hospital, and to provide their own number and a backup. If you host outside the United States, do not copy the US page’s other safety lines as if they were your fire code. Write the number you confirmed. Do not copy a number from a different city.

First aid says that if an emergency seems critical, call the designated emergency number, and that emergency medical professionals should handle it. The page also describes treatment. This guide does not repeat those steps and does not give medical advice.

Exits

The US responsible-hosting page tells hosts there to mark a fire escape route and post a map in the home. The general responsible-hosting article says the same thing: a clearly marked fire escape route, and a map posted where it is easy to see. Safety expectations list blocked exits as a fire hazard hosts must address before accepting reservations, along with inoperable smoke detectors and exposed wiring.

The card’s exits line is optional. It holds at most 120 characters. Use it to name the door and to say where the map is. The line does not draw the map those pages describe. Post the map if you are following them. Walk the route yourself before you write the line. This page does not describe a floor plan, and it does not say how many exits a building needs. Confirm that with the fire authority for the property.

Fire extinguisher, first aid, and shutoffs

The US page tells hosts there to provide a functioning fire extinguisher and to complete required maintenance, and to make a first aid kit easy to reach. The general article says to provide a fire extinguisher and maintain it, and to keep a first aid kit, tell guests where it is, and restock it. If you host outside the United States, treat the extinguisher line on the US page as a question for your fire authority. Safety expectations already say you must follow the fire code that applies.

First aid says hosts and guests should have a first aid kit, and that guests should know where it is. It points hosts to a Red Cross-approved kit and lists the supplies. Stock the kit from that page rather than from memory. The New Airbnb host checklist cites the same page. This guide does not copy the supply list.

On the card, the extinguisher and the first aid kit are optional location lines. Each holds at most 80 characters. Write the place you checked, such as a closet or a kitchen wall, in your own words. Leave the line blank if you have not confirmed it. A blank line is left off the card.

Gas, water, and electric shutoffs are the same kind of line, each at most 80 characters. The Airbnb pages checked for this guide do not tell you to label those valves. Write a location only after you have confirmed it. Leave the line off if you have not. Do not write a shutoff procedure on the card. The general article says that if you have gas appliances, follow the gas safety regulations that apply and keep a functioning carbon monoxide detector. That is not a diagram of the valve.

Smoke and carbon monoxide alarms are not fields on the card. They belong on the listing. Alarms: Airbnb strongly urges hosts to install smoke and carbon monoxide alarms where fuel-burning appliances are used, to test them regularly, and to keep the listing current. If the place uses only electric appliances and has no attached garage, the page says you can select that a carbon monoxide alarm is not necessary. It also says to check local regulations, which may require more than one working alarm. Safety expectations say hosts should state whether the detectors are present, and that a detector that is present has to be in working order.

Host contact and the nearest hospital

The US page tells hosts there to give a clear emergency contact number for themselves, plus a backup, and to make clear how they should be contacted. The general article lists your number and a backup, and it says messages on Airbnb are a safe alternative. Getting started as a host says check-in instructions should include contact information. Put the same number in those instructions and on the card. If the two disagree, the guest has two phones to try.

The card’s host line is optional. It holds at most 100 characters. A blank line is omitted. A backup number, or a note such as “Message me on Airbnb,” can go in the notes field if you want it on the card. Notes are optional and hold at most 200 characters. The page does not draft them.

The nearest hospital is optional and holds at most 120 characters. Both responsible-hosting pages above include it in the contact list. Write the name and how to reach it. The generator does not look up a hospital. Leave the line blank rather than guess.

Ground rules for homes expect a host to answer a time-sensitive guest message during the stay within 1 hour when the message arrives during local daytime hours. That is a reply rule. It is not the emergency plan. If someone is hurt, the guest uses the local emergency number on the card. They should not wait out that hour for you.

Print the card

The address and the emergency number are required before Print or Download PNG. A card with only those two lines is valid. The error is plain language. Every other line is printed only when you fill it in.

The preview is the text the browser prints. The page does not send the form to a server, and it does not store the fields in a database, in the browser, or in the page address. Nothing you type is sent to bnbutils or to Airbnb.

Sizes are US Letter, 8.5 by 11 inches, and A4, 210 by 297 millimeters. The card is one page. For a PDF, open Print and choose Save as PDF. Set margins to none, scale to 100 percent, and turn headers and footers off. Download PNG draws the same words in the browser at 300 pixels per inch.

The card says the words are the host’s, that it is not medical, fire, or legal advice, and that it does not claim to satisfy a local rule. Confirm the number, the hospital, and the locations before you post it.

The card is also the wrong place for a new house rule. Quiet hours belong in the listing’s house rules before the guest books. How to set quiet hours and a noise policy for your Airbnb covers that. The house rules generator prints a separate sheet for rules you type.

On the listing

Printing the card does not update the listing. Safety expectations say hosts should complete the safety section of the listing description, give instructions for features that can injure someone if misused, and disclose hazards that are part of the property, such as a height, a pool, or a body of water. Hosts must address known hazards before accepting reservations. The page’s fire and electrical examples include blocked exits, inoperable smoke detectors, and exposed wiring.

On desktop, the alarm page says:

1. Click Listings and select the listing.
2. Under Listing editor, click Guest safety.
3. Click Safety devices.
4. Select Carbon monoxide alarm and Smoke alarm.
5. Click Save.

What to put on your Airbnb Wi-Fi sign and guest welcome info has a short emergency block for the welcome note: the number you confirmed, a hospital you confirmed, your phone, and a backup. The card is the longer copy of those lines, plus the address, the exits, and the locations. Keep the number on the note and the number on the card the same.

Help center pages checked on 27 October 2026

• https://www.airbnb.com/help/article/2904 for the safety section, detectors, blocked exits, and calling local emergency services.
• https://www.airbnb.com/help/article/1376 for the US notes on emergency numbers, a hospital, the host’s phone, a backup, a first aid kit, a fire extinguisher, and a posted exit map.
• https://www.airbnb.com/help/article/3354 for the general responsible-hosting contact list, the extinguisher, the first aid kit, the exit map, and gas appliances.
• https://www.airbnb.com/help/article/2604 for the first aid kit, where to tell the guest it is, and calling the local emergency number.
• https://www.airbnb.com/help/article/514 for smoke and carbon monoxide alarms on the listing.
• https://www.airbnb.com/help/article/2895 for an accurate listing address, and for reply times during a stay.
• https://www.airbnb.com/help/article/1189 for contact information in the check-in instructions.